My Resume

Key Points

  • Upcoming NYIT graduate offering a strong academic background in IT and Computer Science combined with excellent experience as a field technician, systems administrator, and Advanced Repair Agent.
  • Consistently recognized for technical troubleshooting skills used to rapidly and cost-effectively resolve challenging technical issues.
  • Quickly learn and master new technology; equally successful in both team and self-directed settings; and proficient in a range of computer systems, tools, and testing methodologies.
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New York Institute of Technology – New York, NY, Degree expected 12/16

Bachelors of Science in Computer Science:

Member of Tau Kappa Epsilon Fraternity – Upsilon Mu Chapter (November 2012 – December 2013)

Concurrent Employment with College Studies:

  • Student Government Association Vice President of Finance (2010 to 2012): Manage the finances and budgeting requests of 30 Clubs/Organizations on campus. Tasked to lead team of 7 in financial decision making and policy creation and alteration. Earned commendations for teamwork, flexibility and work excellence in providing financial clarity and opportunities to students and faculty.
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Technology Summary

Certifications: CompTIA A+ and Network+ Equivalent from SENAC-RJ Brasil (Certificação de Montagem e Manutenção de Computadores e Implantação de Rede Local)
Systems: Windows 9X/2000/XP/Vista/7/8/8.1/10, Mac OS X, Linux (Ubuntu, Mint, Fedora, Arch)
Languages:  HTML, CSS, XML, Java
Spoken Languages: English (Native), Portuguese (Native), German (Fluent), Spanish (Conversational)
Software: MS Office, Teamviewer, LogMeIn, Hiren’s BootCD, FileZilla, WordPress, Several Anti-Malware Suites(MalwareBytes, Kaspersky, ESET, MSE, Avast, ComboFix, SuperAntiSpyware, etc.), Adobe Suite (Photoshop, Illustrator, InDesign, AfterEffects, Premiere, Lightroom, Edge, etc.)

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Work Experience

Geek Squad – New York, New York

  • **Advanced Repair Agent, ******(Feb. 2015 to Apr. 2015):

Became one of two Advanced Repair Agents that led the diagnostic/repair segment of Geek Squad in the Midtown Manhattan Geek Squad Precinct. Achieved the highest customer satisfaction rate in the market, and fastest turnaround time of completed units in the market among Geek Squad precincts. Work included diagnosing laptops, desktops, and tablets and repairing most software and hardware issues. Set up devices to custom client needs. Data backup & recovery services. Acquired business leads for Best Buy for Business. Communicated benefits of services to clients and the work that was completed on their units. Targets consistently exceeded.


Best Buy Inc. – New York, New York

  • Mobile Sales Consultant, (Sept. 2014 to Feb. 2015):

 Became knowledgeable in the products/service offerings of an array of competing companies and was able to provide custom solutions to customers based on their needs. Highly active sales skills gained in a fast-paced environment while taking full advantage of multiple languages to provide customers with the products and services needed. Handled cash and credit transactions and service plans. Ability to explain in simple terms, complex ideas and concepts. Consistently achieved a high rating of customer service, met and exceeded targets for the department, and continually strived to improve the workplace.

Parchem Fine & Specialty Chemicals – New Rochelle, New York

  • Research & Sales Technology Intern, (Dec. 2012 to Sept. 2013):

 Conducted large quantities of in-depth business intelligence research pertaining to international expansion, information gathering for marketing and branding of chemical products, and produced presentations on surveys and analytical reports generated through product leads and customer input. Began work on implementing a new infrastructure using Microsoft SharePoint.

Selected Contributions:
  • Researched and promoted the penetration of the Brazilian market which would subsequently lead to the increased global reach of the company
  • Translated the entire company website to Brazilian Portuguese
  • Established a new standard for documentation of time-lines and deadlines
  • Introduced new system for Project Management

Murray Hill Center – New York, New York

  • IT Consultant, (Oct. 2012 to May 2013):

 Working as an IT Technician and Database Manager and performing routine maintenance on workstations, attending to staff technology needs, optimization of database, and General IT upkeep.


Rainbow Solutions – New York, New York

  • Technical Support Intern, (2011):

 Aided company owner in the management of web hosting services. Performed technical troubleshooting such as data recovery, OS reinstallation, hardware upgrades, business wireless network setup, hardware benchmarking and reviewing, and tech blogging.


Stars Informatica – Rio De Janeiro, Brazil

  • Systems Administrator, (Nov. 2008 to Mar. 2009):

Managed network of 15 computers. Handled technical troubleshooting, including system crashes, slow-downs and data recoveries. Engaged and tracked Level 1 issues, with responsibility for the timely documentation, escalation (if appropriate), resolution and closure of trouble tickets. Sales of printer supplies and miscellaneous items.

Selected Contributions:
  • Researched and promoted the adoption of a new system for paying customers to access computers on an account basis rather than a per use basis. Resulted in 30% increase in customer retention.

Self-Employed – Rio De Janeiro, Brazil

  • **Freelance Field Technician, **(2005 to 2009):

Provided clients with technical troubleshooting while clearly explaining diagnoses and potential options in each case. Services provided included data backup, data recovery, system building, Operating System reinstallation, hardware upgrades, wired and wireless network setup, malware removal, network troubleshooting, printer troubleshooting, and more.

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Extra-Curricular Activities

  • Founder/President of the Students Working to Advance Technology Team (SWAT Team – (Feb. 2012 – Sept. 2013): an organization dedicated towards the advancement of technology through teamwork, academic workshops, professional presentations and lectures, company tours, competitions, community & forums, philanthropy, and research - Now the Director of Philanthropy & External Affairs – A new position created towards discovering and planning new ways for the organization to give back to the community through technology.
  • Fundraising Chairman for Tau Kappa Epsilon Fraternity – Upsilon Mu Chapter (Dec. 2012 – Sept. 2013): Tasked with planning events, strategies and searching for alternative sources of income to fund the Fraternity Chapter and to donate and aid our philanthropy efforts



Available for Telecommuting & References Available upon Request

All about Apple's WWDC 2015!

Apple just finished its annual Worldwide Developers Conference! As usual, Apple announced the latest version of iOS and OS X for Apple devices, some of the latest statistics related to their products, and took the time to announce a new version of Apple Watch OS, and Swift. But of course, there’s always “one more thing” (well…there hasn’t been for a while, but it’s back now!), and this time around that is the announcement of Apple’s new music streaming service: Apple Music. So let’s dive in and check out what’s new.

Note: A followup article with more details on Apple Music is in the works and will be finalized when the service is released on June 30th.

OS X 10.11 El Capitan

El Capitan

OS X 10.11, also known as OS X El Capitan, was announced with a few new features. Apple focused on improving performance and minor details this time around. Safari now has the feature to “pin” sites on the landing page and have them load instantly upon access. Spotlight is now capable of more in-depth searches that scan the internet for things like weather, event tickets, and more using natural language processing. You can now split your screen between apps to better organize your screen space. Finally, Metal, the low-level graphics API that Apple introduced for their iOS devices for gaming and graphics applications is now available on OS X. Apple claims that gaming and graphics applications can see a 10x performance boost when built with Metal.

iOS 9

iOS 9

iOS 9 also makes mostly incremental steps. HealthKit has been updated so it can now track more data such as UV exposure and menstrual cycles. Passbook is now Wallet (really Apple?). Newsstand is now “News”. There’s a new “low power mode” that is aimed at giving users the option to shut things off and deliver an extra 3 hours of battery life. The iPad however gets a very exciting new feature: Multi-Window. Users will now be able to use 2 apps at once on screen in split-screen view. Exciting news for iPad Air 2 users.



Siri is getting a pretty major upgrade this time around. Siri can now act as a much more powerful personal assistant. The idea here is that it can do many of the things that Google Now does, such as use natural language processing to give contextual advice and options. Siri can now automatically put invitations in your calendar, suggest people you may want to call and offer you breaking news that you may want to read. According to Apple, all this information is processed and stored on your phone, and Apple has no access to it.

Apple Watch OS 2

Apple Watch OS 2

The Apple Watch is getting an update that will allow it to do some cool things such as “Time Travel” which essentially allows you to use the digital crown to scrobble on the calendar view to see what events are coming up ahead. Developers also have a lot more control now and can develop and publish native Apple Watch apps to the App Store for users to download.

Swift 2

Swift 2

Swift is Apple’s new programming language that it announced last year. Many developers really liked it and found it really intuitive and easy to use. The problem was that it was so young so it didn’t have a lot of important features that developers tend to be used to. That changes this year. Apple announced Swift 2 with a crazy amount of new features, that developers have specifically been asking for (they listened!!!). On top of that, Apple did something major with Swift 2. They announced that they were going to Open-Source it. This is an absolutely major thing in terms of development. It’s unlike Apple to open-source anything, and doing so with its programming language that will power future applications is a major step. I applaud Apple heavily for taking this step. Also it will now become available on Linux too.

Apple Music

Apple Music

Apple announced it’s music streaming competitor, Apple Music. So far, it’s looking awesome. The idea is that users can use Apple Music for ALL their music related needs in a single place. Stream your favorite music, watch music videos and exclusive content published directly by artists onto the newsfeed, curated playlists, and more. The “Connect” feature allows unsigned artists to upload their music (think of SoundCloud). Then there’s Beats1 Radio. The first global 24/7 radio station DJ’ed by 3 DJs in Los Angeles, New York, and London. Finally, the price is right on point with everyone else. $9.99 a month, and if you have a family you can get the $14.99 a month plan and support up to 6 family members with their own lists and settings. To get people to try Apple Music, Apple has announced that users will get to use the service for the first 3 months for free. Apple Music will be available on June 30th on Mac, iOS, Windows (iTunes), and… the fall….Android! You read that right. Apple is going to make an Android version of Apple Music. If this isn’t an acknowledgement by Apple that Android is a force to be reckoned with, I don’t know what is.

That’s it!

Overall it was a very incremental and bland WWDC compared to what we’re used to, but there were a lot of positive things coming out of it. Most of which was Apple once again playing catch-up to Google, but hey, in the end, it’s what drives us forward, regardless of who’s in front.

What did you think of Apple’s new announcements this year? Leave me a comment below!

Introducing the new SVK Tech Redesign!

It’s a new year and with it comes a new design for the site. This time, the new design has some distinguishing new features aimed at providing readers with the best experience both on a desktop/laptop and when mobile with a phone/tablet.

Here are some of the changes:

  • Clean UI

I felt that having a clean, modern User Interface was important. Many sites have content all over the page. I don’t post as much as they do, whereas I emphasize readability, design, content, and quality. To that end, you’ll find a very minimal, yet open design that is formatted excellently for every device.

  • Navigation Drawer

Gone is the ever hovering menu under the header! Now, to make things more consistent across devices, all of the links are neatly tucked into a navigation drawer in the top right corner of the site. With this, you can access all the main parts of the site from anywhere on the site. Plus it feels like an app!

  • Post Types

Each kind of post, whether it’s a Video, text, quote, image, etc, will have its own post format optimized to have the best viewing experience. This way, not everything looks the same, but still remains consistent with the design of the site.

  • Speed

I’ve always had a pet peeve against slow websites. Turns out the data supports my pet peeve. People don’t like slow sites. With that in mind, the new design is being optimized to load as fast as possible both when accessing for the first time and when browsing while in it. This will continually be worked on to improve speeds even more.

  • Post Frequency

With this new redesign, the timing is perfect because WordPress has vastly update its mobile app, which will enable me to post while out and about, thereby increasing the amount of posts the site will have. That means no more massive periods of time without posts!


These are just 5 of the many new changes to the site. As you use the site you’ll notice all of the awesome new features and design cues. I hope you all like it!

If you have any thoughts, complaints, suggestions, or criticisms, let me know in the comments below!

DBrand Phone Skins Review

Have you ever wished that the looks of your physical device (phone) was different, or that it should feel different? Naturally, the common solution to that wish is to put a case on your phone.

But if you’re like me, you don’t like cases. For whatever reason, I don’t like the unnecessary added bulk, don’t need the protection (I’m careful), and half the time it takes away from the look of the phone.

Enter DBrand Skins. These vinyl skins allow you to change the look of your device by applying a skin onto your phone. (Not just my Nexus, but a multitude of phones are supported).

These skins are thin, high quality, protective to a degree, and look & feel damn good.

I got one for my Nexus 6 because I felt that the back of it was a little bland and too slippery (total grease & fingerprint magnet).
My skin was the Black Carbon Fiber skin and it looks & feels awesome!

It’s really easy to install, has room for correcting while applying so you can do it properly, and the fit is perfect. The precision on these things is absolutely impressive.

They’ve got over 9000 combinations since you can mix and match skins. Like you could have a Black Carbon Fiber back, and Mahogany Wood Skin on the side of your iPhone. Luxurious combo I might add. It’s also not that expensive. Each piece costs $9 so a full front, sides, and back set would run you $27+shipping. Not bad at all considering many good cases out there cost the same if not way more sometimes.

So, if you’re looking to change the look and feel of your device, while keeping it thin and light, look no further beyond DBrand Skins.

Google Nexus 6 Review

It’s that time of year again, when Google releases a new Nexus device! This time, manufactured by Motorola, the Nexus 6 is fundamentally changing the game compared to previous Nexus devices. In the past, Nexus devices have always had the benefit of having near top-end specs, decent build quality, the latest pure stock android, and a low price to match.

Not this time. Now Google has made the Nexus 6 have truly top-end specs, high end build quality, still the latest pure stock android, but a higher pricetag to match the high end product that has come out of this. At $649 off-contract, does the Nexus 6 live up to its name and the Nexus brand? And how does it fare against its fierce competition like the Samsung Galaxy Note 4 and the iPhone 6 Plus?


]( Nexus6-Press-04-1200-80

I’m sure you’re wondering why the Nexus 6’s competition is the Note 4 and iPhone 6 Plus. Well, the reason for that is because it’s a big phone. I mean REALLY big. The Nexus 6 features a massive 5.96 inch Super AMOLED display, making it bigger than the Note 4 and in physical size as tall but wider than the iPhone 6 Plus. Don’t be dismayed by its size though, as the way this phone was designed makes it more manageable than you might think.

The Nexus 6 has a sloping back made of plastic, but feels good (maybe not Nexus 5 good, but still). The slopes curve onto the edges where you’re presented with an extremely thin and satisfyingly premium aluminum bezel. And this is the trick right here. The other two mentioned devices are flat on the back, but with the curves on this device, it feels more comfortable in the hands despite being bigger. It fits better to the contours of the hand and since the edges are so thin, any part of your fingers can grip it easily.

If you’ve ever seen a Motorola Moto X (2014), then you’ll recognize the design instantly because it’s basically a blown up version of it. The glass on the front has curved edges (also known as 2.5D glass) which allow your fingers to slide off the sides naturally. This is particularly useful because of how the new Android Lollipop interface is designed.

Finally, it also has two front facing stereo speakers that are subtle but stick out a little. Some think of this as a downside because it can’t make the phone stay flat on a surface, but I see that as a good thing because the glass won’t touch a table, thereby preventing scratches. The same kind of thing has been taken into account for the camera. The rounded flash module that wraps around the camera is slightly protruding (nothing like the iPhone 6, but more just like a smooth round bump), notable to protect the glass camera lens (the opposite of what the iPhone does) which is really nice on Motorola’s part.

I find that this is easily one of the best designed phones of the year, because of it’s ergonomic nature. Aesthetically it’s really nice and definitely looks and feels premium, but i’d say the Note 4 and iPhone 6 Plus still look more premium.


I’ll be honest. If you have tiny hands, you will not under any circumstances be able to use this phone with one hand, but some people with larger hands can (I can).


Google held nothing back with the specs on this Nexus. It sports a quad-core Snapdragon 805 Processor with a clock speed of 2.7GHz, 3GB of RAM, a 13MP camera with OIS (Optical Image Stabilization), dual front facing speakers, Turbo Charging with an included 9V Turbo Charger, a 5.96 inch QHD (2560×1440) Super AMOLED display, 32GB or 64GB of Storage, Qi Wireless Charging, Bluetooth 4.1 LE, a massive 3220 mAh Battery, and even a level of water resistance (Splash resistant according to Motorola).

As a result you get nothing but pure, unadulterated, raw performance. Everything on this device just flies effortlessly. The new animations in Android Lollipop help this in a visual sense as all the transitions are smooth and everything feels like one flowing, consistent experience.

Benchmark scores these days are a little pointless since they don’t really demonstrate real-world performance, but suffice it to say that the Nexus 6 beats just about everything out there except on some occasions where sometimes the Note 4 or iPhone 6 Plus (web benchmarks) wins. I will also note that a significant portion of this performance loss (as if it’s losing right?) is due to the forced software encryption built into Android Lollipop. Benchmarks ran without the encryption show the Nexus 6 handily beating the competitors. More on this later.

This is also a good time to mention that I personally believe that we’re starting to hit a point where no matter which high end device you buy, you can rest assured that you’re going to have an excellent experience in the performance department. As a result, priorities in deciding which device to buy should lie elsewhere.



Ah, software. The crown jewel of owning a Nexus device is the ability to have stock android, the way Google intended it. No skins layered on the system, no gimmicky features, no bloat, no nothing. The result of having stock android is having the smoothest android experience imaginable. This experience is only highly improved upon by the all new Android 5.0 Lollipop that first launched with the Nexus 6. m1oeovart3m1qhrwxib0

Android Lollipop brings with it countless improvements. So many that it is easily marked as the largest update to Android in its entire history so far.

Some of the major changes include the new fluid animations that are absolutely everywhere you look in the system. There’s so many of them that I’ve had the device for 2 weeks now and still get surprised by new stuff I find. Lollipop also has a new notifications update. With the ability to see and deal with notifications on the lockscreen, notifications were already awesome on android, but are now infinitely better. The notification shade also has the quick settings in a single pane rather than two separate panes. Priority mode allows you to get a much more powerful version of the “Do Not Disturb” feature of iOS, Multiuser access allows you to have multiple accounts (all password protected) on a single device, App Pinning allows you to keep nosy friends from moving around in your phone when you let them use a specific app, and Chrome Tabs now act as separate apps in your Multitasking (now called Overview) menu (this is optional though).

Lollipop is truly a sight to behold and a welcome change and direction for Android. As always, whenever one of these major updates comes to Android, the devices feel fresh, new, and rejuvenated. It’s more true than ever now with Android 5.0 Lollipop.


Nexus devices are historically known to have the camera as a severe achilles’ heel. So you’d expect the same here, right? Well, no longer, says Google. I can happily report that the camera of the Nexus 6 is fantastic. I’ll admit it right now though, it’s not as good as the cameras on the iPhone 6/6 Plus, Galaxy Note 4, and Sony Xperia Z3, but it is right up there with them. The 13 megapixel camera can shoot 4K video and take very sharp and detailed photos. Colors seem to be very realistic most of the time. It does struggle in low light conditions, and the special flash built into the device, while better than typical flashes is still only ok in terms of helping the situation. I’ve taken several shots with the camera and am not disappointed at all.

[![Untouched shot of Grand Central Station (Somewhat lowlight) CLICK TO ENLARGE](](
Untouched shot of Grand Central Station (Somewhat lowlight) CLICK TO ENLARGE

I’ll also mention though, that Android Lollipop brings the ability for the camera to take RAW files. This sets up the potential for higher quality images greatly, most importantly if you’re going to be editing those pictures in any kind of way. RAW files contain vastly more information about the image than a regular JPG, and as a result can make images much better exposed, and flexible for editing without ruining the shot. There are already apps in the Play Store starting to take advantage of this. Results are VERY positive.

Battery Life

Ok so this phone has a massive 3220 mAh battery, so it should have an awesome battery life right? Sort of. You’ll also remember that this phone has a massive screen pushing nearly 4 million pixels at any given time. Further, measuring battery life is a highly subjective concept. How I use the phone, may not reflect how you will use the phone. Suffice it to say that while the phone doesn’t have some kind of glorious battery life, I find myself never rushing or looking for a charger. Ever. I will leave my apartment in the morning around 10AM and get back home at about 11PM and still have about 10-15% battery life. In this time I’m usually having about 3-4 hours of Screen-On-Time. My usage includes web browsing, youtube videos, lots of music streaming, lots of RSS news reading, phone calls, lots of texting, and lots of Facebooking/Instagramming. That being said, I’ve heard of others getting vastly better battery life, and others still getting a little less desirable results. To remedy this in a massive way, Google/Motorola have included a 9V Turbo Charger with the phone. Basically, what this will do is take your phone from 5% to about 20-25% battery life in 15 minutes. That is estimated to give you an extra 5-6 hours of battery life. This feature is tremendously useful. Oh, there’s also a Battery Saver Mode where the system turns off animations (sadly making everything pretty choppy), and reduces power usage so you can get a couple of more hours out of your last 10%.

All in all, I’m quite satisfied with the battery life of the Nexus 6, and have no complaints.

Side Note on the Software Encryption

So, I mentioned earlier that performance was impacted by the forced Software Encryption that Google has added to Android Lollipop. Basically, this means that your device is encrypted and extremely safe from hackers and the government (provided that you have a lock or code on the phone). For some reason, the encryption on the phone is being done by software rather than hardware, which is having a significant impact on the performance and battery life of the device. Let me be clear though. When I say affecting performance and battery life, I’m not saying that they’re bad. They’re actually awesome even with the impact. What I’m saying is that the device can potentially go much higher and better without the encryption. This has been tested and proven to be true by the Android modding community. It’s an involved process to decrypt the system and reap the benefits, but if you’re a techy like me, you might want to look into it. I personally don’t want to sacrifice performance and battery life for security. Not yet at least.



All in all, the Nexus 6 is a fantastic device. Amazing performance, excellent camera, gorgeous display, awesome front-facing speakers, and Android Lollipop make this easily one of the best buys currently available. However, the decision between this device and the Galaxy Note 4 is tough. The Note 4 will give you better battery life, the S Pen, an even better display, and a better camera, but will give you Samsung’s Touchwiz and the experience of having a skinned and bloated device. Off contract, at $649, the Nexus 6 will give you almost everything the Note 4 has, and better software for less money. On Contract, is the same story but affects your pockets less. The decision really lies with whether you prefer having stock android, front facing speakers, and a bigger screen or the aforementioned features. You decide. I know I did. And the Nexus 6 is my new Daily Driver.


Let me know what you think about the Nexus 6 or Note 4 below 🙂