My Resume

Key Points

  • Upcoming NYIT graduate offering a strong academic background in IT and Computer Science combined with excellent experience as a field technician, systems administrator, and Advanced Repair Agent.
  • Consistently recognized for technical troubleshooting skills used to rapidly and cost-effectively resolve challenging technical issues.
  • Quickly learn and master new technology; equally successful in both team and self-directed settings; and proficient in a range of computer systems, tools, and testing methodologies.
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New York Institute of Technology – New York, NY, Degree expected 12/16

Bachelors of Science in Computer Science:

Member of Tau Kappa Epsilon Fraternity – Upsilon Mu Chapter (November 2012 – December 2013)

Concurrent Employment with College Studies:

  • Student Government Association Vice President of Finance (2010 to 2012): Manage the finances and budgeting requests of 30 Clubs/Organizations on campus. Tasked to lead team of 7 in financial decision making and policy creation and alteration. Earned commendations for teamwork, flexibility and work excellence in providing financial clarity and opportunities to students and faculty.
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Technology Summary

Certifications: CompTIA A+ and Network+ Equivalent from SENAC-RJ Brasil (Certificação de Montagem e Manutenção de Computadores e Implantação de Rede Local)
Systems: Windows 9X/2000/XP/Vista/7/8/8.1/10, Mac OS X, Linux (Ubuntu, Mint, Fedora, Arch)
Languages:  HTML, CSS, XML, Java
Spoken Languages: English (Native), Portuguese (Native), German (Fluent), Spanish (Conversational)
Software: MS Office, Teamviewer, LogMeIn, Hiren’s BootCD, FileZilla, WordPress, Several Anti-Malware Suites(MalwareBytes, Kaspersky, ESET, MSE, Avast, ComboFix, SuperAntiSpyware, etc.), Adobe Suite (Photoshop, Illustrator, InDesign, AfterEffects, Premiere, Lightroom, Edge, etc.)

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Work Experience

Geek Squad – New York, New York

  • **Advanced Repair Agent, ******(Feb. 2015 to Apr. 2015):

Became one of two Advanced Repair Agents that led the diagnostic/repair segment of Geek Squad in the Midtown Manhattan Geek Squad Precinct. Achieved the highest customer satisfaction rate in the market, and fastest turnaround time of completed units in the market among Geek Squad precincts. Work included diagnosing laptops, desktops, and tablets and repairing most software and hardware issues. Set up devices to custom client needs. Data backup & recovery services. Acquired business leads for Best Buy for Business. Communicated benefits of services to clients and the work that was completed on their units. Targets consistently exceeded.


Best Buy Inc. – New York, New York

  • Mobile Sales Consultant, (Sept. 2014 to Feb. 2015):

 Became knowledgeable in the products/service offerings of an array of competing companies and was able to provide custom solutions to customers based on their needs. Highly active sales skills gained in a fast-paced environment while taking full advantage of multiple languages to provide customers with the products and services needed. Handled cash and credit transactions and service plans. Ability to explain in simple terms, complex ideas and concepts. Consistently achieved a high rating of customer service, met and exceeded targets for the department, and continually strived to improve the workplace.

Parchem Fine & Specialty Chemicals – New Rochelle, New York

  • Research & Sales Technology Intern, (Dec. 2012 to Sept. 2013):

 Conducted large quantities of in-depth business intelligence research pertaining to international expansion, information gathering for marketing and branding of chemical products, and produced presentations on surveys and analytical reports generated through product leads and customer input. Began work on implementing a new infrastructure using Microsoft SharePoint.

Selected Contributions:
  • Researched and promoted the penetration of the Brazilian market which would subsequently lead to the increased global reach of the company
  • Translated the entire company website to Brazilian Portuguese
  • Established a new standard for documentation of time-lines and deadlines
  • Introduced new system for Project Management

Murray Hill Center – New York, New York

  • IT Consultant, (Oct. 2012 to May 2013):

 Working as an IT Technician and Database Manager and performing routine maintenance on workstations, attending to staff technology needs, optimization of database, and General IT upkeep.


Rainbow Solutions – New York, New York

  • Technical Support Intern, (2011):

 Aided company owner in the management of web hosting services. Performed technical troubleshooting such as data recovery, OS reinstallation, hardware upgrades, business wireless network setup, hardware benchmarking and reviewing, and tech blogging.


Stars Informatica – Rio De Janeiro, Brazil

  • Systems Administrator, (Nov. 2008 to Mar. 2009):

Managed network of 15 computers. Handled technical troubleshooting, including system crashes, slow-downs and data recoveries. Engaged and tracked Level 1 issues, with responsibility for the timely documentation, escalation (if appropriate), resolution and closure of trouble tickets. Sales of printer supplies and miscellaneous items.

Selected Contributions:
  • Researched and promoted the adoption of a new system for paying customers to access computers on an account basis rather than a per use basis. Resulted in 30% increase in customer retention.

Self-Employed – Rio De Janeiro, Brazil

  • **Freelance Field Technician, **(2005 to 2009):

Provided clients with technical troubleshooting while clearly explaining diagnoses and potential options in each case. Services provided included data backup, data recovery, system building, Operating System reinstallation, hardware upgrades, wired and wireless network setup, malware removal, network troubleshooting, printer troubleshooting, and more.

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Extra-Curricular Activities

  • Founder/President of the Students Working to Advance Technology Team (SWAT Team – (Feb. 2012 – Sept. 2013): an organization dedicated towards the advancement of technology through teamwork, academic workshops, professional presentations and lectures, company tours, competitions, community & forums, philanthropy, and research - Now the Director of Philanthropy & External Affairs – A new position created towards discovering and planning new ways for the organization to give back to the community through technology.
  • Fundraising Chairman for Tau Kappa Epsilon Fraternity – Upsilon Mu Chapter (Dec. 2012 – Sept. 2013): Tasked with planning events, strategies and searching for alternative sources of income to fund the Fraternity Chapter and to donate and aid our philanthropy efforts



Available for Telecommuting & References Available upon Request

Introducing the new SVK Tech Redesign!

It’s a new year and with it comes a new design for the site. This time, the new design has some distinguishing new features aimed at providing readers with the best experience both on a desktop/laptop and when mobile with a phone/tablet.

Here are some of the changes:

  • Clean UI

I felt that having a clean, modern User Interface was important. Many sites have content all over the page. I don’t post as much as they do, whereas I emphasize readability, design, content, and quality. To that end, you’ll find a very minimal, yet open design that is formatted excellently for every device.

  • Navigation Drawer

Gone is the ever hovering menu under the header! Now, to make things more consistent across devices, all of the links are neatly tucked into a navigation drawer in the top right corner of the site. With this, you can access all the main parts of the site from anywhere on the site. Plus it feels like an app!

  • Post Types

Each kind of post, whether it’s a Video, text, quote, image, etc, will have its own post format optimized to have the best viewing experience. This way, not everything looks the same, but still remains consistent with the design of the site.

  • Speed

I’ve always had a pet peeve against slow websites. Turns out the data supports my pet peeve. People don’t like slow sites. With that in mind, the new design is being optimized to load as fast as possible both when accessing for the first time and when browsing while in it. This will continually be worked on to improve speeds even more.

  • Post Frequency

With this new redesign, the timing is perfect because WordPress has vastly update its mobile app, which will enable me to post while out and about, thereby increasing the amount of posts the site will have. That means no more massive periods of time without posts!


These are just 5 of the many new changes to the site. As you use the site you’ll notice all of the awesome new features and design cues. I hope you all like it!

If you have any thoughts, complaints, suggestions, or criticisms, let me know in the comments below!

Google Nexus 6 Review

It’s that time of year again, when Google releases a new Nexus device! This time, manufactured by Motorola, the Nexus 6 is fundamentally changing the game compared to previous Nexus devices. In the past, Nexus devices have always had the benefit of having near top-end specs, decent build quality, the latest pure stock android, and a low price to match.

Not this time. Now Google has made the Nexus 6 have truly top-end specs, high end build quality, still the latest pure stock android, but a higher pricetag to match the high end product that has come out of this. At $649 off-contract, does the Nexus 6 live up to its name and the Nexus brand? And how does it fare against its fierce competition like the Samsung Galaxy Note 4 and the iPhone 6 Plus?


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I’m sure you’re wondering why the Nexus 6’s competition is the Note 4 and iPhone 6 Plus. Well, the reason for that is because it’s a big phone. I mean REALLY big. The Nexus 6 features a massive 5.96 inch Super AMOLED display, making it bigger than the Note 4 and in physical size as tall but wider than the iPhone 6 Plus. Don’t be dismayed by its size though, as the way this phone was designed makes it more manageable than you might think.

The Nexus 6 has a sloping back made of plastic, but feels good (maybe not Nexus 5 good, but still). The slopes curve onto the edges where you’re presented with an extremely thin and satisfyingly premium aluminum bezel. And this is the trick right here. The other two mentioned devices are flat on the back, but with the curves on this device, it feels more comfortable in the hands despite being bigger. It fits better to the contours of the hand and since the edges are so thin, any part of your fingers can grip it easily.

If you’ve ever seen a Motorola Moto X (2014), then you’ll recognize the design instantly because it’s basically a blown up version of it. The glass on the front has curved edges (also known as 2.5D glass) which allow your fingers to slide off the sides naturally. This is particularly useful because of how the new Android Lollipop interface is designed.

Finally, it also has two front facing stereo speakers that are subtle but stick out a little. Some think of this as a downside because it can’t make the phone stay flat on a surface, but I see that as a good thing because the glass won’t touch a table, thereby preventing scratches. The same kind of thing has been taken into account for the camera. The rounded flash module that wraps around the camera is slightly protruding (nothing like the iPhone 6, but more just like a smooth round bump), notable to protect the glass camera lens (the opposite of what the iPhone does) which is really nice on Motorola’s part.

I find that this is easily one of the best designed phones of the year, because of it’s ergonomic nature. Aesthetically it’s really nice and definitely looks and feels premium, but i’d say the Note 4 and iPhone 6 Plus still look more premium.


I’ll be honest. If you have tiny hands, you will not under any circumstances be able to use this phone with one hand, but some people with larger hands can (I can).


Google held nothing back with the specs on this Nexus. It sports a quad-core Snapdragon 805 Processor with a clock speed of 2.7GHz, 3GB of RAM, a 13MP camera with OIS (Optical Image Stabilization), dual front facing speakers, Turbo Charging with an included 9V Turbo Charger, a 5.96 inch QHD (2560×1440) Super AMOLED display, 32GB or 64GB of Storage, Qi Wireless Charging, Bluetooth 4.1 LE, a massive 3220 mAh Battery, and even a level of water resistance (Splash resistant according to Motorola).

As a result you get nothing but pure, unadulterated, raw performance. Everything on this device just flies effortlessly. The new animations in Android Lollipop help this in a visual sense as all the transitions are smooth and everything feels like one flowing, consistent experience.

Benchmark scores these days are a little pointless since they don’t really demonstrate real-world performance, but suffice it to say that the Nexus 6 beats just about everything out there except on some occasions where sometimes the Note 4 or iPhone 6 Plus (web benchmarks) wins. I will also note that a significant portion of this performance loss (as if it’s losing right?) is due to the forced software encryption built into Android Lollipop. Benchmarks ran without the encryption show the Nexus 6 handily beating the competitors. More on this later.

This is also a good time to mention that I personally believe that we’re starting to hit a point where no matter which high end device you buy, you can rest assured that you’re going to have an excellent experience in the performance department. As a result, priorities in deciding which device to buy should lie elsewhere.



Ah, software. The crown jewel of owning a Nexus device is the ability to have stock android, the way Google intended it. No skins layered on the system, no gimmicky features, no bloat, no nothing. The result of having stock android is having the smoothest android experience imaginable. This experience is only highly improved upon by the all new Android 5.0 Lollipop that first launched with the Nexus 6. m1oeovart3m1qhrwxib0

Android Lollipop brings with it countless improvements. So many that it is easily marked as the largest update to Android in its entire history so far.

Some of the major changes include the new fluid animations that are absolutely everywhere you look in the system. There’s so many of them that I’ve had the device for 2 weeks now and still get surprised by new stuff I find. Lollipop also has a new notifications update. With the ability to see and deal with notifications on the lockscreen, notifications were already awesome on android, but are now infinitely better. The notification shade also has the quick settings in a single pane rather than two separate panes. Priority mode allows you to get a much more powerful version of the “Do Not Disturb” feature of iOS, Multiuser access allows you to have multiple accounts (all password protected) on a single device, App Pinning allows you to keep nosy friends from moving around in your phone when you let them use a specific app, and Chrome Tabs now act as separate apps in your Multitasking (now called Overview) menu (this is optional though).

Lollipop is truly a sight to behold and a welcome change and direction for Android. As always, whenever one of these major updates comes to Android, the devices feel fresh, new, and rejuvenated. It’s more true than ever now with Android 5.0 Lollipop.


Nexus devices are historically known to have the camera as a severe achilles’ heel. So you’d expect the same here, right? Well, no longer, says Google. I can happily report that the camera of the Nexus 6 is fantastic. I’ll admit it right now though, it’s not as good as the cameras on the iPhone 6/6 Plus, Galaxy Note 4, and Sony Xperia Z3, but it is right up there with them. The 13 megapixel camera can shoot 4K video and take very sharp and detailed photos. Colors seem to be very realistic most of the time. It does struggle in low light conditions, and the special flash built into the device, while better than typical flashes is still only ok in terms of helping the situation. I’ve taken several shots with the camera and am not disappointed at all.

[![Untouched shot of Grand Central Station (Somewhat lowlight) CLICK TO ENLARGE](](
Untouched shot of Grand Central Station (Somewhat lowlight) CLICK TO ENLARGE

I’ll also mention though, that Android Lollipop brings the ability for the camera to take RAW files. This sets up the potential for higher quality images greatly, most importantly if you’re going to be editing those pictures in any kind of way. RAW files contain vastly more information about the image than a regular JPG, and as a result can make images much better exposed, and flexible for editing without ruining the shot. There are already apps in the Play Store starting to take advantage of this. Results are VERY positive.

Battery Life

Ok so this phone has a massive 3220 mAh battery, so it should have an awesome battery life right? Sort of. You’ll also remember that this phone has a massive screen pushing nearly 4 million pixels at any given time. Further, measuring battery life is a highly subjective concept. How I use the phone, may not reflect how you will use the phone. Suffice it to say that while the phone doesn’t have some kind of glorious battery life, I find myself never rushing or looking for a charger. Ever. I will leave my apartment in the morning around 10AM and get back home at about 11PM and still have about 10-15% battery life. In this time I’m usually having about 3-4 hours of Screen-On-Time. My usage includes web browsing, youtube videos, lots of music streaming, lots of RSS news reading, phone calls, lots of texting, and lots of Facebooking/Instagramming. That being said, I’ve heard of others getting vastly better battery life, and others still getting a little less desirable results. To remedy this in a massive way, Google/Motorola have included a 9V Turbo Charger with the phone. Basically, what this will do is take your phone from 5% to about 20-25% battery life in 15 minutes. That is estimated to give you an extra 5-6 hours of battery life. This feature is tremendously useful. Oh, there’s also a Battery Saver Mode where the system turns off animations (sadly making everything pretty choppy), and reduces power usage so you can get a couple of more hours out of your last 10%.

All in all, I’m quite satisfied with the battery life of the Nexus 6, and have no complaints.

Side Note on the Software Encryption

So, I mentioned earlier that performance was impacted by the forced Software Encryption that Google has added to Android Lollipop. Basically, this means that your device is encrypted and extremely safe from hackers and the government (provided that you have a lock or code on the phone). For some reason, the encryption on the phone is being done by software rather than hardware, which is having a significant impact on the performance and battery life of the device. Let me be clear though. When I say affecting performance and battery life, I’m not saying that they’re bad. They’re actually awesome even with the impact. What I’m saying is that the device can potentially go much higher and better without the encryption. This has been tested and proven to be true by the Android modding community. It’s an involved process to decrypt the system and reap the benefits, but if you’re a techy like me, you might want to look into it. I personally don’t want to sacrifice performance and battery life for security. Not yet at least.



All in all, the Nexus 6 is a fantastic device. Amazing performance, excellent camera, gorgeous display, awesome front-facing speakers, and Android Lollipop make this easily one of the best buys currently available. However, the decision between this device and the Galaxy Note 4 is tough. The Note 4 will give you better battery life, the S Pen, an even better display, and a better camera, but will give you Samsung’s Touchwiz and the experience of having a skinned and bloated device. Off contract, at $649, the Nexus 6 will give you almost everything the Note 4 has, and better software for less money. On Contract, is the same story but affects your pockets less. The decision really lies with whether you prefer having stock android, front facing speakers, and a bigger screen or the aforementioned features. You decide. I know I did. And the Nexus 6 is my new Daily Driver.


Let me know what you think about the Nexus 6 or Note 4 below 🙂

Get A Glimpse of Windows 9 With Leaked Screenshots

Another day, another leak. This time some more leaked screenshots of the upcoming Windows 9 scheduled to be released in Q2 of 2015.

So what’s notable here?


The Start Menu Is Back!

You’ll notice that there is a brand new start menu where we used to see it in Windows 7 and before. It looks quite a bit different as it merges functionality of the Start Menu of Windows 8/8.1, with the old Start Menu that we all know and love. The result may seem like a step backward, but I feel like this is a step in the right direction as it reaches a compromise of the new features of Windows and the versatility of the start menu. Good to see it here.


Notifications on the Desktop

Windows 8 introduced a notifications system to Windows. While it was a cool idea, it was highly underutilized, particularly for Desktop users. Now, with Windows 9 you’ll see a Notification “Center” (if you will), right on the desktop, controlled by the Taskbar. This should help increase the usage and attention paid to notifications. I just hope that we see more regular applications use its functionality.


Metro Apps on the Desktop

So for many Desktop users, we basically just forget about the existence of Metro Apps. This is unfortunate because there are some really cool apps out there on the Microsoft Store. So to make them more useful even to Desktop users who are used to have more than one thing open at a time, Microsoft has added the ability to treat Metro Apps like you would any other app, as a window on your desktop. This is awesome!


Desktop Spaces

Taking a page from Mac and Linux, Microsoft is finally adding the Desktop Spaces feature to Windows 9. This will allow you to have multiple separate desktops and be able to quickly and easily switch between them at a moments notice. This way you can keep your Work, Entertainment, and more separate.


Subtle Design Changes

You’ll also notice some very subtle design changes like some of the icons are flatter, Window Bezels are almost completely gone (I’ve been wanting this for years), and just an overall slightly cleaner user interface.


I”m liking what I’m seeing here and I think Microsoft may finally be able to pull those people who were resistant to Windows 8, into Windows 9. It just about fixes everything people didn’t like about 8 (the biggest being the start menu) and adds a bunch of stuff that are useful too. We’ll know more when the first preview is released at the end of this month or early next month.

What do you think of Windows 9 so far? Let me know in the comments below.


Here is the Apple Watch

Apple has just unveiled the Apple Watch. Everyone has been expecting and waiting for Apple to bring in the supposed “Killer Smartwatch”. Suffice it to say that this is not it. Featuring a design that mirrors the new iPhone 6, it has a lot going for it, but also misses the mark on important details, including price.


Screen_Shot_2014-09-09_at_3.02.41_PMThe Design/Hardware

The Apple Watch features a design similar to the iPhone 6 and 6 Plus with rounded sides, rounded glass, a button on the right side, and a button/spinning knob on the right side as well.

You heard that right, a spinning knob (they’re calling it the Digital Crown). It’s supposed to have the feel of the classic watch knobs that you used to use to set the time.

The screen and body is rectangular, but we’re not sure exactly how big it is because you can’t distinguish where the bezels begin and end. This works in the device’s favor in terms of adding sleekness. The glass is made of sapphire crystal. The body of high quality and meticulously designed aluminums, gold, and rubbers.

The bands are all magnetic, and proprietary, so you can’t swap it out for a watch band that you have lying around. You’d have to get what Apple offers and that’s it.

It also comes with a heart rate monitor and a Taptic Engine which respectively delivers your biometric data and gives you vibrating notifications.

The device charges using a new custom magsafe cable that attaches to the back of the device. No word on battery life yet.


There are three variants of the Apple Watch. Each of which comes in two different sizes, sort of mimicking the traditional men’s and women’s watch selection, though there’s no reason a woman wouldn’t be able to wear the larger variant.

– Apple Watch (Depicted above on the right)

– Apple Watch Edition (made from 18k Gold)

– Apple Watch Sport (Depicted above on the left)

You need an iPhone to use it

Sorry Android & Windows Phone users, no Apple Watch for you.


The software is a little odd. Everything seems a little too small. It features a zoomable (use the Digital Crown) home screen where you can reach installed apps that are all circles.

Siri is built into the device as well as Maps, a dedicated Photos app, and more.

It also has a little drawing application that you can use to send little notes to people with Apple Watches.


Considering the cost of other Smartwatches on the market range from $199-$249 (the latter end being the Moto 360 which is the best Android Wear device on the market currently), the Apple Watch is expensive.

The Apple Watch starts at $349.


Apple can do better. Since iOS users didn’t really have anything besides the Pebble, this is a welcome addition into the Apple ecosystem. Even still, having seen what Android Wear can do and how it does it, Apple should have done better. So now iOS users have a smartwatch. And they deserve better.


Here’s the Apple Watch Commercial